Global Luxury & Character Hotels brand, Splendia is offering new ways to interact with customers and fans through its Facebook page.
As a company driven by innovativeness, Splendia (www.splendia.com) recognises the importance of Facebook’s role in today’s online world and views it as a vital platform from which to communicate with customers and fans.
This is in line with Splendia’s strategy to be entirely customer-focused in its offerings. Fiona Gillen, Marketing Director at Splendia explains:
“Splendia is a forward-thinking company – we are constantly looking for fresh, new concepts to ensure we are always improving the services we offer. We want our customers to have a ‘voice’ and Facebook is an ideal platform for this.”
Three new tabs have been added to the Splendia Facebook page, which allow direct interaction with Splendia as well as with other Splendia fans.
A quick and easy way to communicate directly with Splendia travel consultants; fans can post questions on this tab, as well as view questions posted by others.
Updated live in real time, this tab displays hotels with the best customer ratings and reviews. Fans can browse the best-rated hotels and easily link through to more information on the Splendia website.
RECOMMEND A HOTEL
The perfect opportunity to share; this tab invites fans to recommend hotels that have not yet been discovered for inclusion in the Splendia collection.
Splendia is a leading global luxury brand that provides exclusive rates and member benefits for discerning travellers in a handpicked selection of Luxury & Character Hotels worldwide.