AI fintech FinChatBot lands €1.3m investment to expand into Europe and West Africa

 FinChatBot, a creator of conversational AI solutions for the financial services industry, has attracted €1.3 million from Saviu Ventures, a French investment holding company which focuses on African startups;  Mauritius-based Compass Venture Capital and leading South African venture capital firm Kalon Venture Partners. Both Compass Venture Capital and Kalon Venture Partners are solidifying their positions, having previously invested in 2018.

 

Established in 2016 by French entrepreneurs Antoine Paillusseau and Romain Diaz, FinChatBot’s solutions have become key conversation and customer service channels for most financial service providers in South AfricaIt now services 20+ top-tier financial service providers including banks and insurers, helping to sell and service financial products with no human intervention.

 

Says Antoine Paillusseau, FinChatBot Co-founder and CEO, “We are grateful for the support of our investors who believe in our vision to become the leader in selling and servicing financial products with the use of conversational AI solutions. By implementing our solutions, financial service providers are able to double their conversion rates, reduce operational costs by more than 60%, retain customers better, and gather more data about customers which can be used for product innovation and customer retention.” 

 

FinChatBot will use the funding primarily to grow its team to 50+ and to expand into Europe and West Africa with the opening of three offices in France, UK and Portugal. The business seeks skills in engineering, sales, customer success, project management, business analysis and AI expertise.

 

Benoit Delestre, founder and managing partner, Saviu Ventures, commented: “FinChatBot met our investment criteria as an African B2B business with talented entrepreneurial leadership looking to expand regionally or globally which keeps a good balance between growth and cash burn.” 

 

Clive Butkow, Kalon CEO, said, “We identified FinChatBot as a leader in this new industry, two years ago. We continue to be impressed by FinChatBot’s focus on the financial services industry and its consistent growth which is helping to disrupt a traditionally frustrating customer experience.”

 

Bastien Maucet, partner at Compass Capital, highlights that they were attracted to the strength of the leadership team of FinChatBot.  “Our belief in team FinChatBot has been proven to be right as it continues to help financial service providers acquire and retain customers whilst reducing operating costs – a very strong customer proposition.”

 

FinChatBot is the South African leader in conversational AI solutions for the financial services industry. Founded to address the increasing inefficiency, saturation and expense of call centres, its vision is to positively transform people’s lives by digitalising and guiding customer experiences.

 

Currently serving some of the largest financial services businesses in South Africa, its customer-centric conversational AI solutions help clients generate revenue and drive business growth.

 

FinChatBot’s custom-built technology enables fast development and seamless integration with various operating systems, third party providers, and messaging channels (e.g. websites, In-App, Facebook, WhatsApp, Twitter, and more).

 

https://finchatbot.com/

 

For further information or interviews, please contact FinChatBot:

 

1

Hot this week

The European Magazine Announces The Winners Of Its 2024 Awards

The European is proud to announce the final full...

Capital on Tap launches business savings accounts in strategic expansion 

Capital on Tap, a leading all-in-one small business credit card and...

Israel Renews Western Journalist Ban In Gaza To Limit Global Condemnation

Israel frequently claims to be the only democracy in...

Israel Kills Over 100 Palestinians Since Ceasefire, Prompting Hamas to Halt Prisoner Releases

Since the ceasefire in Gaza and the West Bank...

Robert J. Smith, MFA’s latest release tops legends; Adam Smith, w. Edwards Deming, and Edward Bernays

Robert J. Smith, The Father of Factual Storytelling, has...

Topics

The European Magazine Announces The Winners Of Its 2024 Awards

The European is proud to announce the final full...

Capital on Tap launches business savings accounts in strategic expansion 

Capital on Tap, a leading all-in-one small business credit card and...

Israel Renews Western Journalist Ban In Gaza To Limit Global Condemnation

Israel frequently claims to be the only democracy in...

British Journalist Sparks Outrage Over Anti-Palestinian Comments Amid Gaza Genocide

A growing controversy has erupted over incendiary remarks made...

When Israel turned on the US, showing we’re all ‘Amalek’ in the end

In 2023, Israeli PM Netanyahu referenced the biblical command...

British Journalist Richard Medhurst Raided in Austria For Gaza Genocide Coverage

Independent journalist Richard Medhurst was detained by Austrian authorities...

Related Articles

Popular Categories

spot_imgspot_img